Expert Advice
La démarque inconnue, un fléau pour les magasins

Theft and Shrinkage

Understand in order to combat effectively : in France, theft represents 7.2 billion € per year. 70,000 shoplifters are reported to the police every year.

France is the country with the most theft in Europe, behind the United Kingdom. In Europe, the average rate of shrinkage(1) is 1,52 %, and 2 % in food stores. To combat this phenomenon, 73% of stores in Europe use anti-theft systems.

Shrinkage, the scourge of any business and a major financial loss, corresponds to the difference between existing stock and the theoretical accounting stock.

Among the causes of shrinkage are supplier errors (5.60%) or internal errors (15%) such as mislabeling, inventory, cashiering, order picking, poorly checked receipts, etc. But the vast majority of shrinkage is still theft from customers (60%) and employees (25%).
The most stolen products are often the most expensive ones of course, but also the easiest to resell : wines and spirits, multimedia accessories, razor blades, textiles...

THE MOST STOLEN PRODUCTS IN SUPERMARKETS


Alcohol & Food
1 - Wines and spirits
2 - Infant milk
3 - Gastronomic products, fresh products (meat, cheese...)

Electronics
1 - Mobile accessories
2 - iPhones, smartphones
3 - Video games, GPS

Health / Beauty
1 - Make-up
2 - Razor blades, skin care creams
3 - Perfume, cosmetics

Fashion
1 - Accessories (leather goods...)
2 - Jewelry, shoes, textile
3 - Lingerie, underwear

Do-It-Yourself / Decoration
1 - Power tools
2 - Batteries
3 - Screws, nails

CHOOSE THE RIGHT SOLUTIONS


In the fight against shoplifting, Thoonsen offers solutions aimed specifically at securing your sales area. We advise you on a case-by-case basis, offering the best configuration for the issues encountered in your store.

- Product protection with our anti-theft solutions (labels, safers, accessories and EAS antennas) to deter or prevent theft. We have also developed a range of self-alarming accessories to fight against internal theft and to protect high-end items.
> MORE ABOUT THOONSEN PRODUCTS

- Store fittings : whether it’s for the self-service checkout area in your supermarket or for a shopping mall boutique, the strategic installation of guidance and gates will allow you to control your customer flow but also to limit or even prohibit certain accesses (e.g.: no exit through the entrance) facilitating surveillance.
> DISCOVER THOONSEN’S FURNISHING RANGE

> READ THE ARTICLE COMPARING RF AND AM TECHNOLOGIES

(1) To calculate your shrinkage rate : value of stolen products / store turnover.